t789 Terms & Conditions

General Introduction

These Terms & Conditions ("Terms") form a legal agreement between the authority operating the t789 platform ("we", "our", "t789") and each individual who uses the website ("you", "user"). By using the t789 website, mobile platform, or any other service, you automatically consent to these Terms.

t789 is a safe and reliable online entertainment platform. We believe in SSL encryption and fair play, and protecting our users is our highest priority. These Terms may be updated from time to time; in the event of any changes, we will post a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated Terms.

Eligibility & Age Requirements

To create an account and use the services on the t789 platform, you must meet the following conditions:

• You must be at least 21 years old. Registration by minors is strictly prohibited.
• You must register under your own identity — registering under someone else's name or with false information is not permitted.
• Each user may operate only one account. If multiple accounts are found, all of them may be closed and the balances may be forfeited.
• You are solely responsible for complying with all applicable local laws.
• You confirm that you are playing with your own money and are not using funds belonging to any third party.

t789 may request identity documents or other records for verification at any time. If the required information is not provided, account activity may be temporarily suspended.

Account Security & User Responsibilities

It is your responsibility to keep your account password and login details completely confidential. t789 will never ask for your password by email or direct message.

3.1 Users are not permitted to do any of the following:

• Rent, sell, or transfer an account to another person
• Use bots, automated software, or any fraudulent methods
• Attempt to intrude into or disrupt the platform's systems
• Unfairly exploit bonuses or promotions through multiple accounts
• Use the platform for money laundering or financial misconduct

In the event of any of the above violations, t789 reserves the right, after investigation, to permanently close the account and forfeit the associated balance and winnings.

Deposits, Withdrawals & Payment Policy

t789 supports Bangladesh's popular payment methods — bKash, Nagad, Rocket, Upay, and bank transfer.

4.1 Deposit Terms

• Minimum deposit amount: ৳100 (per method).
• Deposited funds must come from a payment account registered in your own name.
• Deposits made through third parties are not accepted and may trigger an account verification requirement.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Typical withdrawal processing time is 15 minutes to 2 hours.
• Active bonus wagering requirements must be met before making a withdrawal (see Section 5).
• Withdrawals may only be made via the same method used for the most recent deposit, unless t789 approves an alternative arrangement.
• Identity verification is mandatory for large withdrawal amounts.

t789 is not responsible for any third-party fees or service charges that may apply to a transaction.

Bonuses & Promotional Offers

t789 provides bonuses and promotional offers from time to time. The following general terms apply when using them:

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 gives a ৳1,000 bonus, bringing the total balance to ৳2,000.

5.2 Wagering Requirements

To withdraw winnings earned from a bonus, wagering requirements must be met. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

Example: Receiving a ৳1,000 bonus means you must place ৳1,000 × 10 = ৳10,000 in bets before bonus winnings become withdrawable.

5.3 Other Bonus Policies

• Each bonus offer may have its own validity period and additional terms.
• t789 reserves the right to modify or withdraw any bonus offer.
• In the event of a breach of bonus terms, the bonus and related winnings may be cancelled.
• Bonus abuse through multiple accounts is strictly prohibited.

Fair Play & Platform Use

t789 always follows fair play principles. All our games are operated on impartial technology.

6.1 Permitted Use

The platform is provided for personal use for entertainment purposes only. Using the platform for commercial purposes or resale is strictly prohibited.

6.2 Technical Issues

If a technical error in any game causes an incorrect result to be displayed, t789 reserves the right to determine the correct result. In such cases, the amount wagered at the time of the error may be refunded.

6.3 Game Categories

t789 offers a wide range of entertainment including slots, live casino, sports betting, cricket betting, and card games. Separate rules may apply to each game category, with details provided on the relevant game page.

Responsible Gaming & Self-Exclusion

t789 is deeply committed to responsible gambling. We believe that entertainment should always remain controlled and healthy.

• Users may request deposit limits or a temporary break on their own at any time.
• If you feel your gaming habits are getting out of control, please contact our support team immediately.
• Upon submitting a self-exclusion request, the account will be fully closed for a specified period.
• Using parental control software to prevent minors from accessing the platform is recommended.

For more details, visit our Responsible Gaming page.

Privacy & Data Protection

t789 places the highest importance on the privacy of users' personal information. Our platform is protected by SSL encryption.

• Your personal information is used solely for the purpose of providing the service.
• Information is not sold to third parties.
• Information is not disclosed except where required by law.
• Financial transaction data is transmitted through encrypted channels.

For full details on how data is collected, stored, and used, please see our Privacy Policy.

Intellectual Property & Content Rights

All content on the t789 platform — logos, designs, text, graphics, software, and other materials — is the intellectual property of t789 or its licensors.

• No content from the platform may be reused, copied, or distributed without prior written permission from t789.
• Game software and content are the intellectual property of the respective providers.
• Third parties may not use the t789 brand name or logo.

Account Closure & Termination

t789 reserves the right to temporarily or permanently close any account in the following circumstances:

• In the event of a breach of any provision of these Terms
• In the event of fraudulent activity or bonus abuse
• In the event of failure to provide identity verification information
• Where required for legal reasons or in the interest of security
• In the case of accounts that have been inactive for an extended period

Users may also contact our support team at any time to close their own account. Any valid balance, including winnings where wagering requirements have been met, will be returned upon account closure.

Limitation of Liability

t789 provides its services on an "as is" basis. We are not liable for the following:

• Loss of a game or bet due to loss of internet connection
• Loss caused by issues with the user's own device
• Delays caused by issues with third-party payment services
• Service disruptions caused by circumstances beyond our control

In the event of any dispute, t789's decision will be considered final; however, the user may apply for a review through our complaints resolution process.

Complaints & Dispute Resolution

If you have any issue or complaint, please contact our support team first. We always work to find a resolution.

• Instant support is available via live chat (24/7).
• Email: [email protected] — support is available in both Bengali and English.

After a complaint is submitted, our team will review it and respond as soon as possible. More complex matters may take a little longer to resolve. We take every complaint seriously.

Changes to Terms

t789 reserves the right to amend these Terms at any time. For significant changes, we will post a notice on the platform.

If you continue to use the platform after any changes, you will automatically be considered to have agreed to the updated Terms. We therefore recommend checking this page regularly.