Safe Gaming Policy

t789's Responsible Gaming — Your Safety Is Our Commitment

Entertainment should never become a burden — at t789, setting play limits, taking breaks, and getting support are all easy to access.

Our Approach

Gaming Is for Fun, Not Stress

At t789, we believe online gaming should be a healthy form of entertainment — not a guaranteed way to make money. Every game depends on chance, and keeping a balance between winning and losing is what responsible gaming is all about.

We want you to always play within your means and with a clear understanding of your situation. That is why t789 has put in place a range of effective protection tools and support systems — so whenever you feel the need, you can easily set limits or ask for help.

To keep gaming within the bounds of entertainment, it helps to follow a few simple rules. Stay mindful of both your time and your money. The urge to keep playing in order to recover losses is the biggest obstacle to responsible gaming. t789 is ready to help you overcome that obstacle.

Protection Tools

t789's Responsible Gaming Features

Deposit Limits

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately, making it easier to stay within your budget.

Time-Out Break

If you feel you need a break, temporarily suspend your account for a set period — anywhere from 24 hours to 30 days. Your account will remain inactive automatically until the break period ends.

Self-Exclusion

If you need a longer break, use the self-exclusion feature. Your account will be completely deactivated and no promotional messages will be sent to you during this period.

Session Time Limit

Decide in advance how long you want to play in one sitting. When the set time is up, the platform will send you an automatic reminder so you can make an informed decision.

Loss Limit

Set a cap on how much you are willing to lose within a given period. When you reach the limit, you will be notified and further betting will be stopped automatically.

24/7 Support

If you have any concerns about your gaming, our support team is always here for you — reach us via live chat or email, with assistance available in both Bengali and English.

For Ages 21+ Only

To open an account and participate in any game at t789, you must be 21 years of age or older. Age verification is an integral part of our platform. We do not compromise on protecting minors.

Warning Signs

How to Recognise When There Is a Problem

A gaming problem can develop gradually. If any of the following signs appear, it is important to take notice and seek support.

  • You keep placing larger bets to try to recover money you have lost.
  • Gaming is cutting into the time you spend with family, friends, or at work.
  • You have tried to stop playing but cannot, or you feel restless when you try.
  • You are borrowing money or spending your savings because of gaming.
  • You are hiding your gaming from family or people close to you.
  • Even after winning, you feel driven to keep playing for more.
  • Gaming is affecting your sleep, eating, or daily routine.

If one or more of these signs apply to you, do not wait — contact our support team right away.

How to Set Limits

Use t789's Self-Help Tools

Setting a Deposit Limit

Log in to your account and go to the "Account Settings" section. From there, select the "Responsible Gaming" option to set a daily, weekly, or monthly deposit limit. Reducing your limit takes effect immediately, while increasing it requires a short waiting period.

Time-Out and Break Feature

If you want to take a short break, use the "Time-Out" feature. Once selected, your account will be completely deactivated for the chosen period. During this time, logging in, making deposits, and playing will all be unavailable.

Self-Exclusion Process

If you need a longer break, activate self-exclusion. Once active, all promotional messages and offers from your account will stop. To activate it, contact our support team directly.

Reviewing Your Gaming History

View a full record of all your bets, wins, losses, and deposits from your account. Analysing your own gaming habits is an important part of responsible gaming. Make it a habit to review this every week.

Healthy Gaming Habits

Some Tips for Playing Responsibly

  • Set a budget before you start playing and never spend more than that amount.
  • Do not treat gaming as a source of income — it is a form of entertainment.
  • Take regular breaks instead of playing for long stretches, and spend time on other activities.
  • Avoid playing when you are feeling stressed, upset, or down.
  • Never place larger bets in an attempt to recover money you have lost.
  • Do not play with borrowed money or funds set aside for essential needs.
  • Talk openly with family and friends about your gaming habits.
  • The outcome of every game is based on chance — there is no guaranteed way to win.
Get Help

If Gaming Becomes a Problem, Talk to t789

If you or someone close to you has concerns about gaming, our support team will help you take the right steps. We do not judge — we are simply here for you. Whether you want to activate self-exclusion, set limits, or just talk — reach out any time.

Instant 24/7 support is available via live chat.
Support is available in both Bengali and English.

Play Responsibly, Enjoy the Experience

Every game at t789 is for entertainment — play within your limits and keep yourself safe. Check our FAQ for more information or head back to your favourite game.

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